By converging BPM and SOA technologies we look to deliver increased capabilities and business performance for our clients by spearheading the Business Performance and Service Optimization market to enable organizations to produce more agile intelligent business processes
BPM delivers continuous life-cycle improvement driving innovation in the business process and business model. Capabilities follow a logical life-cycle approach for modeling, optimizing, designing, deploying, and managing business processes.
Business Modeling and Simulation, tools for business professionals, help visualize processes and identifies bottlenecks, disconnects and inefficiencies. Simulation allows “what-if” scenarios to be created and tested before deployment to identify impact on the business…and metrics are defined (KPIs) that will be used in the monitoring environment.
Collaborative Development allows process designers to fine-tune Services and hand them off to the development team. Standards-based iDEs and frameworks like J2EE and SOA provide the ahe ability to check out, develop, configure and test BPEL-based process models allowing the development community to ultimately support process deployment effectively.
Integrated deployment of policies and rules, based on an integration platform is about Policies and Rules and Rules engines and associated management procedures govern business processes…and once the model is sufficiently tested it is deployed as a process and integrated where necessary to other processes through applications, systems, documents, and even user interfaces such as Portals to allow Human process management.
Process Execution/Automation (Workflow and Choreography), including human task management, are an important element of a business process. Execution occurs with the Process engine running on preferably an ESB and secure application server and can include integration with Content Management. In all business processes, information is either created or consumed as work progresses. Content is the primary object to be manipulated in a business process. Therefore participants in a process need the ability to create new content as well as the ability to access and leverage existing content. Having the right information at your fingertips at the right time is critical to process success. Once deployed, we strive for Real time collaboration and management of business processes
Collaboration helps clients share responsibility for managing business processes to compete more effectively anywhere, at any time, and facilitates teamwork, throughput and team creativity for changing rule processes and rules no matter what the geographic location of the participants, there is a need for collaboration features combined with ubiquitous computing.
Finally, Business Activity Monitoring is the ability to monitor process performance and detect events that may influence performance Analyzing process efficiency and efficacy and aligning process improvement with enterprise goals and objectives involves using software agents (BAM technology) to listen for critical business events, correlating the event data and updating key performance indicators (KPIs). When these are combined with KPI-designed dashboards, operational managers can visually monitor and thus better manage the progress of individual work items in real time. This approach enables managers to intercept work where appropriate and alter the work item or the process flow to improve the desired result.
Analysis and Optimization enable us to continuously evaluate process execution and results, applying analytical insight, trending, and predictive, action-based suggestions, to optimize the in-process model. Ultimately, the goal is Feedback into the model for continuous improvement and optimization